Terms and Conditions
1. Driver's Responsibility
- Drivers must be 18-71 years old, experienced, and hold a valid license (and International Permit, if required).
- Helmets are mandatory. Lost/damaged helmets will be replaced upon request.
- Lock bikes when not in use and park in designated areas only.
2. Motorcycle
- Renters are liable for all damage, loss, or accidents (insurance available on request).
- Do not remove stickers, plates, or accessories without approval.
- Exchanges allowed within 3 hours, subject to availability. Fees apply for upgrades.
- Return bikes on time to avoid extra charges. Report any issues immediately.
- Bikes are for on-road use only.
3. Delivery and Collection
- Free delivery in Canggu; fees apply outside.
- If unattended during collection, send 5 photos and leave keys with hotel staff.
4. Payment and Refunds
- Full payment required before rental. Rates are 24-hour based.
- No refunds for unused periods. Cancellation within 12 hours gets a 50% refund.
- No refunds after booking, reschedule based avaibility.
5. Additional Terms
- Bikes cannot leave Bali without approval.
- Fines and damages are the renter’s responsibility.
- Charges for lost/damaged items: Helmet (Rp. 150k–200k), Phone Holder (Rp. 70k), Coat (Rp. 100k), Keys (Rp. 100k–1M).
- Do not drive intoxicated. Contact us for retrieval if needed.
Enjoy your rental with Padonan Rental—drive safely!