Terms and Conditions:
Terms and Conditions
We're excited to help make your event unforgettable! To ensure a smooth experience, please review our terms and conditions below.
1. Ordering Deadline: Please place your order at least 2 days prior to the event date.
2. Cancellation Policy: All sales are final. No refunds will be given after order confirmation.
3. Detail Discussion: After ordering, our team will contact you to discuss decoration details.
4. Location: Decorations are only available for private pools (not public or shared pools).
5. Contact Information: Please ensure you're reachable by providing accurate contact details. Uncontactable persons risk order cancellation.
6. Pool Size: If unsure about your pool size, select "REQUEST MEASUREMENT" for assistance.
7. Villa Coordination: Inform your villa host/management about the pool decoration and require the pool to be switched off on the selected date.
8. Villa Day Use: If you don't have access to a private pool, consider our "Villa Day Use + Pool Decor" option.
9. Pool Cleaning: Ensure your villa host/management is aware of pool cleaning responsibilities after the decoration.
10. Decoration Removal: We'll clean up the decoration within 24 hours after the event. Please contact us to arrange.
Flexible Terms
We understand every event is unique! If you have specific requirements or concerns, please don't hesitate to discuss with our team. We're happy to accommodate your needs and make your event truly special.